Home Energy Loan Program
Improving your home’s energy efficiency is a significant step in reducing emissions linked to climate change. With the Home Energy Loan Program (HELP), Toronto homeowners can borrow up to $125,000 to finance various energy-saving upgrades. These upgrades include air-source heat pumps, window/door replacements, insulation for the basement/attic/exterior walls, air sealing, geothermal systems, high-efficiency water heaters, furnaces/boilers/air conditioners, tankless water heaters, drain-water heat recovery systems, toilet replacements, solar hot water systems, rooftop solar PV panels, electric vehicle charging stations (Level 2), and battery storage. HELP offers homeowners an accessible and cost-effective way to fund home improvements over time, while also providing access to rebates from utility companies and the federal government. Funding approval allows homeowners to select their preferred contractor and complete the necessary renovations. Additionally, projects involving solar, windows, geothermal, or heat pumps qualify for a 20-year term.
To be eligible for a low-interest loan through HELP, you must meet the following criteria:
- Own a detached, semi-detached, or row house located in the City of Toronto, with a postal code beginning with an “M”;
- Obtain consent from all property owners listed on the title to participate in the program; Have had no more than three instances of property tax or utility accounts being 60 days past due within the last three years;
- Obtain written consent from your mortgage lender if applicable.
You have the option to combine HELP with energy efficiency rebates and incentives offered by the City of Toronto, the Province of Ontario, the Government of Canada, and utility companies.
Step 1: Fill out an Application Form
Complete the online application form.
Upon receiving and approving your application, the City will send you a funding offer detailing the maximum amount your property is eligible to receive through the Home Energy Loan Program (HELP). If your property is mortgaged, we will provide a letter and form for you to present to your mortgage lender. Approval from your mortgage lender is necessary before the City can issue a funding offer.
Step 2: Conduct a Home Energy Assessment and Submit a Funding Request
A. Schedule a home energy assessment with an Energy Advisor certified by Natural Resources Canada. The assessment will evaluate your home’s insulation, heating and cooling systems from the basement to the attic, and identify any air leaks or drafts.
Upon completion of the assessment, you will receive:
- A Renovation Upgrade Report with recommendations for specific improvements
- An EnerGuide¹ rating based on your home’s current energy performance
- Information on available incentives and rebates For a list of Energy Advisors and details on incentives and rebates for home energy assessments, visit Enbridge Gas (opens in new window).
B. Submit your funding request Determine the improvements you wish to undertake and obtain quotes from contractors of your choice based on your objectives, budget, and recommendations from the Energy Advisor.
Your funding request should include:
- A list of the intended improvements
- Details and cost estimates based on contractor quotes
- Estimated incentive and rebate amounts from utility companies
Step 3: Agree to the Property Owner Agreement
Upon approval of your Funding Request by the City, you will receive a Property Owner Agreement (POA), the funding agreement between property owner(s) and the City.
Sign and return the POA to the City. Once approved, the City can provide up to 30 percent of the funds, if requested, to assist with starting your project.
Step 4: Complete Improvements and Submit a Project Completion Report
Homeowners are responsible for selecting, hiring, and compensating contractors² and obtaining all necessary municipal and/or provincial permits.
After completing your project, schedule a post-retrofit home energy assessment with your Energy Advisor. The Advisor will verify the improvements and assign a new EnerGuide¹ rating to your home.
Submit a Project Completion Report signed by your Energy Advisor, along with contractor invoices and your new EnerGuide rating label. The City will release the remaining funds for your project.
Step 5: Repay the Loan Over Time Through Property Tax
After your project is finished, the City will inform you about when your loan payments will commence. You will be enrolled in the City’s Pre-Authorized Tax Payment program and repay the loan through 11 monthly instalments annually over the loan term via your property tax bill. Loan payments made through property tax bills are subject to the same penalties, remedies, and lien priorities.
You have the option to settle the outstanding balance and remove the loan from your property at any time during the loan term. Early repayment is subject to a Revenue Services service fee.
The current estimated processing times from the date of email or submission of all necessary program documents are as follows:
Email correspondence 2 business days
Application review and response from the City 5 – 7 business days
Funding offer after the City receives your approved Lender Consent 5 – 7 business days
Creation of the Property Owners Agreement after the City receives your funding request up to 15 business days
Project Completion review, final disbursement payment and file closure 10 business days
Repayment of HELP 60 days after file closure
- Benefit from low-interest rates and repayment terms extending up to 20 years.
- Eliminate the need for significant upfront costs associated with home energy improvements by spreading payments over time while saving on energy bills.
- Repay the loan through installments included in your property tax bill, with the flexibility to settle the loan at any point.
- Access ongoing assistance from the HELP team and guidance in accessing additional rebates and incentives from various governmental and utility sources.
- The loan will be tied to your property, not to you personally. Therefore, if you sell your home before the loan is fully repaid, the new homeowner will inherit the remaining loan balance.
*Disclaimer: The information presented serves as a general overview and may not cover all aspects of the topic. Please note that certain details may have changed or may no longer be current. For a comprehensive and up-to-date understanding, please consult authoritative sources such as the Ontario Government’s website or seek advice from a qualified professional. The user is responsible for conducting due diligence to verify the accuracy and relevance of the information before relying on it for decision-making.